INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Option 1 (Simple & Clear):
"You’ll receive exactly what you see in the picture — no surprises, just perfect fashion!"

Option 2 (Premium Style):

💎 "We guarantee you’ll receive the same stylish product shown in the picture — quality and design you can trust."

Option 3 (Trust-Focused):
👗 "What you see is what you get — every product matches its picture in color, design, and quality."

Where can I view my sales receipt?

we celebrate women’s elegance through timeless fashion. Our design and development process blends creativity, comfort, and quality to bring you the latest trends. Every outfit is crafted with care and delivered with confidence.
You can easily view or download your sales receipt anytime from your Account → Orders → View Receipt section.

How can I return an item?

If for any reason you’re not completely satisfied with your purchase, you can easily return it within 7 days of delivery.

Return Steps:

  1. Go to the “My Orders” section on our website

  2. Select the item you wish to return and click “Request Return.”

  3. Pack the item securely in its original packaging with tags intact.

  4. Our courier partner will pick up the product within 2–3 business days.

  5. Once we receive and inspect your return, your refund or exchange will be processed within 5–7 working days.

Return Conditions

  • Items must be unused, unwashed, and unworn

  • Tags and original packaging should be intact.

  • Certain products like lingerie, accessories, or sale items may not be eligible for return.

Will you restock items indicated as “out of stock?”

We always try to restock our most popular styles! If an item you love is marked as “Out of Stock,” it may return soon depending on fabric availability and demand. You can join our waitlist or click the “Notify Me” button (if available) to get updates when the item is back. Stay tuned to our new arrivals section for similar trendy collections!

Where can I ship my order?

We proudly ship our fashion collections across India and worldwide. Whether you’re in a metro city or a small town, we’ll make sure your order reaches you safely and on time.

  • Domestic Shipping (India): Fast and reliable delivery to all major cities and PIN codes.

  • International Shipping: Available to selected countries — charges and delivery times may vary.

  • Order Tracking: Once your order is shipped, you’ll receive a tracking link to follow your package in real-time.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Address-Dhango chownk pathankot 145001 

    Contact-8146755074

    Email-contact@rcfashionaura.store